At Maths Academy (“we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us — whether in person, through our website, via WhatsApp, or other communication channels.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Student name, parent/guardian name, date of birth, gender, postal address, email address, phone number.
- Academic Information: School name, grade/class, subjects enrolled, test scores, attendance records, learning progress reports.
- Payment Information: Fee payment history, receipts, transaction details (we do not store full credit/debit card details; payments are processed through secure third-party gateways).
- Technical Data (if website/app used): IP address, browser type, device information, cookies, and usage patterns.
- Communications: Messages, queries, feedback, or audio/video recordings (only with consent) from classes or doubt-clearing sessions.
2. How We Use Your Information
We use the collected information for lawful purposes, including:
- To register your child for courses and manage attendance.
- To communicate class schedules, fee reminders, and academic updates.
- To personalize learning plans and track student progress.
- To respond to inquiries, complaints, or feedback.
- To improve teaching methods, course content, and institute operations.
- To ensure safety and security on our premises and digital platforms.
- To comply with legal obligations (e.g., tax records, government directives).
3. Legal Basis for Processing (for GDPR / Indian DPDP Act compliance)
- Consent: By enrolling at Maths Academy, you agree to the collection and use of your child’s academic and personal information as described.
- Contractual necessity: To deliver coaching services effectively.
- Legitimate interests: To maintain a safe, efficient learning environment.
- Legal compliance: Where required by law.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share data only in the following situations:- With service providers: Payment gateways, cloud storage, SMS/email platforms, or learning apps (under confidentiality agreements).
- For legal reasons: If required by court order, law enforcement, or government authority.
- With your consent: For testimonials, achievements, or marketing (separate permission obtained).
- In case of transfer: If the institute is acquired or merged, your data may be transferred with the same privacy obligations.
5. Data Retention
We retain student and parent information:
- For as long as the student is enrolled, plus up to 3 years after the last interaction for academic records and legal compliance.
- Financial records are kept for 7 years as per Indian tax laws.
- After retention period, data is anonymized or securely deleted.
6. Children’s Privacy
Maths Academy serves students typically between ages 8 and 18. We collect children’s information only with parental/guardian consent. Parents may review, request deletion, or withdraw consent by contacting us. We do not knowingly collect data from children under 13 without parental involvement.7. Data Security
We implement reasonable physical, electronic, and procedural safeguards:
- Secure storage for paper records (locked cabinets, access limited to staff).
- Password-protected computers and encrypted digital files.
- Regular staff training on data protection.
- However, no method of transmission over the Internet is 100% secure. You share data at your own risk.
8. Your Rights (Subject to Applicable Law)
Depending on your location (e.g., India’s DPDP Act, EU’s GDPR), you may have the right to:
- Access – request a copy of your personal data.
- Correction – fix inaccurate or incomplete data.
- Deletion – ask us to erase your data (unless we must retain it for legal reasons).
- Withdraw consent – stop further processing.
- Data portability – receive your data in a structured format.
To exercise these rights, contact us at the email below. We will respond within 30 days.9. Cookies & Online Tracking (If website exists)
Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, but some features may not work properly. We do not currently respond to “Do Not Track” signals.
10. Third-Party Links
Our website or messages may contain links to external sites (e.g., YouTube for extra lessons). We are not responsible for the privacy practices of those third parties.
11. Changes to This Privacy Policy
We may update this policy from time to time. The “Last Updated” date will reflect changes. For significant changes, we will notify you via email or notice at the institute.
